ChurnNote
Turn SaaS cancellations into feedback and win-backs.
ChurnNote helps SaaS founders understand why customers cancel and win back the right ones.
It connects to Stripe or Lemon Squeezy, detects cancellations, and sends founder-style plain-text emails instead of surveys. When customers reply, ChurnNote categorizes the reason with AI, such as pricing, missing features, bad experience, not using it, or switched tool.
It also helps recover failed payments and queue win-back follow-ups when something changes, like pricing, features, onboarding, or bugs.
Built for indie SaaS and small SaaS founders who want to stop guessing why customers leave.
It connects to Stripe or Lemon Squeezy, detects cancellations, and sends founder-style plain-text emails instead of surveys. When customers reply, ChurnNote categorizes the reason with AI, such as pricing, missing features, bad experience, not using it, or switched tool.
It also helps recover failed payments and queue win-back follow-ups when something changes, like pricing, features, onboarding, or bugs.
Built for indie SaaS and small SaaS founders who want to stop guessing why customers leave.