Description
Kandbe is a fully managed knowledge base with clear, professionally written help guides included, helping IT teams reduce workload, close tickets faster, and improve user support — without writing a single article. Kandbe support articles are automatically kept up to date, ensuring your employees always have correct instructions to follow, even when software interfaces change.
Kandbe is for IT teams of all sizes, in all industries. Kandbe will save your IT team's valuable time and help provide a better and more streamlined support experience for your internal users. Faster ticket time-to-resolution means your employees can get back to work faster.
I built Kandbe because in my years working in IT, I looked many times for a knowledge base that could actually reduce our helpdesk workload. But I only found what were essentially fancy text editors or empty wikis. My team couldn't just send users to the software vendors' own help sites because their guides were always messy, complicated, and full of unnecessary info and distractions, making it hard for a non-technical person to find clear step by step instructions. And for the guides that we did create inside our internal wiki, they became obsolete the moment a piece of software updated its UI. I looked everywhere for a knowledge base tool that came with clean, user-friendly articles built-in, but never found a solution over the years, so I decided to build it.
Kandbe is for IT teams of all sizes, in all industries. Kandbe will save your IT team's valuable time and help provide a better and more streamlined support experience for your internal users. Faster ticket time-to-resolution means your employees can get back to work faster.
I built Kandbe because in my years working in IT, I looked many times for a knowledge base that could actually reduce our helpdesk workload. But I only found what were essentially fancy text editors or empty wikis. My team couldn't just send users to the software vendors' own help sites because their guides were always messy, complicated, and full of unnecessary info and distractions, making it hard for a non-technical person to find clear step by step instructions. And for the guides that we did create inside our internal wiki, they became obsolete the moment a piece of software updated its UI. I looked everywhere for a knowledge base tool that came with clean, user-friendly articles built-in, but never found a solution over the years, so I decided to build it.
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