Charlie Cole
@ctcole96
Ochre Helpdesk
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📅Joined May 2026
Headline
Ochre Helpdesk
About
AI support without the $2-per-resolution tax Ochre is a shared-inbox helpdesk for B2B SaaS teams that have outgrown Gmail, Crisp, or Help Scout but don’t want Zendesk pricing. Bring your own OpenAI or Anthropic key, deflect tickets with AI at API cost, and manage email, chat, Slack Connect, and customer context in one inbox. Flat pricing. No AI resolution markups. Built for SaaS teams from $1K–$30K MRR.
Joined
May 14, 2026